{"id":12640,"date":"2024-12-21T23:40:24","date_gmt":"2024-12-21T23:40:24","guid":{"rendered":"https:\/\/bubbafactory.shop\/?page_id=12640"},"modified":"2024-12-21T23:40:25","modified_gmt":"2024-12-21T23:40:25","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/bubbafactory.shop\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p>We have a\u00a0<strong>30-day return policy<\/strong>, which means you have 30 days after receiving your item to request a return or exchange.<br><br>To be eligible for a return or exchange, your item must be in the same condition that you received it,\u00a0<strong>unopened or unused<\/strong>, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.<br><br>To start a return, you can contact us at\u00a0<a href=\"email: sale@bubbafactory.shop\">email: sale@bubbafactory.shop<\/a>. If your return is accepted,\u00a0we will send you instructions on how and where to send your package\u00a0however, we do ask that you pay shipping for these returns. Items sent back to us without first requesting a return will not be accepted.<\/p>\n\n\n\n<p>You can always contact us for any return question at\u00a0<a href=\"email: sale@bubbafactory.shop\">email: sale@bubbafactory.shop<\/a><\/p>\n\n\n\n<p><strong>Damages and issues<\/strong><br>Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.&nbsp;<\/p>\n\n\n\n<p>We will never leave you hanging if you receive damaged goods. We want to ensure you get the best of what we have to offer and we won&#8217;t settle for less.<\/p>\n\n\n\n<p><strong>Exceptions \/ non-returnable items<\/strong><br>Certain types of items cannot be returned, like sale or bulk items. Please get in touch if you have questions or concerns about your specific item.<br><br>Unfortunately, we cannot accept returns on gift cards.<\/p>\n\n\n\n<p><strong>Exchanges<\/strong><br>The fastest way to ensure you get the new item you want is to return the item you have, and once the return is accepted,&nbsp;we will send you out an equal value item of your choice or credit you the cost difference.<\/p>\n\n\n\n<p><strong>Refunds<\/strong><br>We will notify you once we\u2019ve received and inspected your return, and let you know if the refund was approved or not. If approved, you\u2019ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.<\/p>\n\n\n\n<p><strong>Late or missing refunds<\/strong><\/p>\n\n\n\n<p>Please be sure to monitor your bank account or card.<\/p>\n\n\n\n<p>If you haven\u2019t received a refund after 14 days, contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at\u00a0email: sale@bubbafactory.shop<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We have a\u00a030-day return policy, which means you have 30 days after receiving your item to request a return or exchange. To be eligible for a return or exchange, your item must be in the same condition that you received it,\u00a0unopened or unused, with tags, and in its original packaging. You\u2019ll also need the receipt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12640","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bubbafactory.shop\/index.php\/wp-json\/wp\/v2\/pages\/12640","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bubbafactory.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bubbafactory.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bubbafactory.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bubbafactory.shop\/index.php\/wp-json\/wp\/v2\/comments?post=12640"}],"version-history":[{"count":0,"href":"https:\/\/bubbafactory.shop\/index.php\/wp-json\/wp\/v2\/pages\/12640\/revisions"}],"wp:attachment":[{"href":"https:\/\/bubbafactory.shop\/index.php\/wp-json\/wp\/v2\/media?parent=12640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}